SELF STORAGE INCOME
PRESENTED BY STORELOCAL®
Table of Contents
About the Event
Self Storage Income and Storelocal® invite you to join us for the third year of our wildly successful conference.
What sets Self Storage Income apart from all the other storage conferences you attend? Everything. The content, networking, camaraderie, and extracurricular events like no other, just to name a few. And that view. If you haven't seen Coeur d'Alene Lake from the Coeur d'Alene resort, have you really lived? If you have, you know why you want to come back for another visit.
We are preparing valuable content from the most sought after speakers, delivering an experience you won't forget in a location you'll always remember. Self Storage Income presented by Storelocal® aims to establish a modern way to network, in a beautiful setting with people who care about our industry. There will be plenty of education, collaboration and mentoring, but we have quite a few memorable activities planned for our downtime.
Learn about Storelocal | Join Storelocal
ABOUT THE VENUE
WHO SHOULD ATTEND? YOU.
Whether you are looking for your first deal or you are a seasoned independent operator, there will be something for you, with content designed to keep you at the forefront of self storage's changing landscape. Learn what is on the horizon and talk with other operators about how they are adapting and innovating. Influence others and be influenced.
A convergence of veterans, experts, and newbies will assemble in a beautiful setting to learn from each other, share experiences, and hear from the experts how to navigate our today's self storage market.
Co-op members save $100! Registration includes Storelocal Members-Only Reception on Tuesday evening.
Includes all sessions, breakfast, lunch and breaks on Wednesday and Thursday, as well as dinner with festivities on Wednesday and Thursday evenings. Registration price increases to $999 on July 1, 2022.
Vendor Registration includes all sessions, and breakfast, breaks, lunches and evening events on Wednesday and Thursday.
Guests who accompany a registered participant may enjoy the Wednesday and Thursday evening social activities with this Guest Registration. Does not include breakfasts and lunches
Partner Sponsors
Other 2022 Sponsors
- Tuesday 9/20
- Wednesday 9/21
- Thursday 9/22
- Friday 9/23
All Day
Meeting Room to be Announced
SSI Inner Circle Meeting
Inner Circle members meet in a special session during the day.2:30pm - 5:30pm
Conference Center Lobby
Registration Desk Open
The registration desk is open for all meeting attendees, just inside the doors of the Conference Center, near the hotel main entrance.
5:00pm - 7:00pm
Location: Kidd Island Bay Room
Meet and Greet Reception
Inner Circle and Storelocal Co-op members are invited to join us for the Member Only Networking Reception on Tuesday evening.7:30am - 4:30pm
Location: Conference LobbyRegistration Open
7:45am - 8:45am
Location: Bay 4
Breakfast
Enjoy a healthy and tasty breakfast while you meet new people and reconnect with your storage friends.
9:00am - 9:15am
Location: Bay 2
Welcome to Self Storage Income
Travis Morrow - CEO, Storelocal
AJ Osborne - CEO, Keylock Storage
9:15am - 10:00am
Location: Bay 2
Let's Get Real - What are Your Latest Concerns?
AJ Osborne
10:00am - 10:45am
Location: Bay 2
Keynote Speaker
Ken McElroy
10:45am - 11:00am
Break
11:00am - 11:50am
Location: Bay 2
The Importance of Branding
Mark Bilfield, Bilfield Marketing Intelligence
12:00pm - 12:50pm
Location: Bay 2
Lunch
1:00pm - 1:45pm
Location: Bay 2
The Self Storage Beginner
Masha Klapanova - Top Choice Real Estate
Erik Hanson - Our Space Living
1:45pm - 2:30pm
Location: Bay 2
Understanding the Construction Process
Hamish Bell, Forge Building Company
2:30pm - 3:00pm
Break
3:00pm - 3:45pm
Location: Bay 2
Self Storage Consultant Panel
Moderator:
Anne Mari DeCoster, Storelocal
Panelists:
Andrew Kelly, Sierra Self Storage Consulting
Eric Blum, BMSGRP Self Storage Consulting
3:45pm - 4:30pm
Location: Bay 2
Self Storage Management Fundamentals
Ron Osborne, Keylock Storage
5:30pm - 9:00 pm
Boardwalk Marina Dock
Dinner & Entertainment
We will travel by boat to our evening destinations. The boats depart promptly at 5:30pm from the Boardwalk Marina Dock located on the Eastside of the Coeur d'Alene Resort. Don't be late! We have a spectacular evening planned.
9:30pm - 10:00pm
Boat departs for the hotel
7:30am - 3:30pm
Location: Conference LobbyRegistration
7:30am - 8:45am
Location: Bay 4
Breakfast
9:00am - 9:45am
Location: Bay 2
Technology Panel
10:00am - 11:10am
Location: Bays 1-5
Welcome to my "SHED Talk"
Enjoy your choice of these 20 minute small group sessions, hosted by industry experts:
What it Takes to Operate a Facility Remotely: Learn the key components and many options for operating a touchless, automated, or remotely managed facility - John Bilton of Janus International
Room: Bay 1A
Choosing the Design Team For Your Construction Project: Melissa Anderson and Hamish Bell of Forge Building
Room: Bay 1B
Common Mistakes of New Syndicators: Brad St. Onge of InvestNext
Room: Bay 2
Unmanned Doesn't Mean Unattended: Learn how a smaller facility can leverage a call center to reduce staffing costs and still provide tenants with the responsiveness they expect - Andy Stavros and Shannon Charbonneau, XPS Solutions
Room: Bay 4
The Lowdown on How to Best Beat Rising Interest Rates: Neal Gussis of CCM Commercial Mortgage
Room: Bay 5
11:10am - 11:30am
Break
11:30am - 12:30pm
Location: Bay 2
LIVE Podcast featuring Jeremiah Boucher of Patriot Holdings
AJ Osborne welcomes Jeremiah Boucher as his guest as they discuss Patriot Holdings' approach to self storage, while touching on:
- Why evolving technology will mean that secondary and tertiary markets will soon become as in demand as primary metros
- How to select great investment locations in high demand, low competition markets – for development or acquisition
- How remote technology is changing the Self-Storage market – forever.
- Investing In Secondary Metros for Bigger Returns
- Small Cities, Big Returns – The Growth Of The Remote Management & Growing Suburban Demand Trend
12:30pm - 1:15pm
Location: Bay 4
Lunch
1:15pm - 2:00pm
Location: Bay 2
So You're Putting Together a Deal?
Bethany LaFlam
2:00pm - 2:45pm
Location: Bay 2
Self Storage Financing
Neal Gussis, CCM Commercial Mortgage
Devin Huber, BSC Group
Bishesh Shrestha, Live Oak Bank
2:45pm - 3:15pm
Location: Bay 2Panel: Business Communication Evolution
How businesses communicate with their investors, customers, clients and prospects, leveraging technology to win.
Moderator:
AJ Osborne
Panelists:
Leka Devatha
Bethany LaFlam
Frazier Robison
3:15pm-4:00pm
Location: Bay 2All Things AJ
AJ Osborne4:00pm-4:15pm
Location: Bay 2Wrap Up and Take Aways
Travis Morrow, Storelocal
AJ Osborne, Self Storage Income
5:30pm-9:00pm
Cocktail Reception and Sunset Dinner Cruise
The Mish-an-Nock and the Coeur d'Alene boats depart promptly at 5:30pm from the Boardwalk Marina Dock located on the Eastside for the Coeur d'Alene Resort.8:00am - 9:30am
Location: Bay 1
Breakfast
9:30am - 11:30am
Keylock Storage - Hayden, ID
Facility Tour
Join us as we tour a local facility and hear how the owners have added value and upgraded the property. Please meet downstairs in the lobby for the 20 minute shuttle to the facility.
Note: If you are checking out of the hotel on Friday, please keep in mind the check-out time and arrange to store your luggage or request a late checkout if available.
2023 Room Block TBA
AIRPORT AND TRANSPORTATION INFORMATION TO COEUR D’ ALENE RESORT
Spokane International Airport is the closest airport for Coeur d’Alene Resort which is about 40 minutes away. The resort provides a 6 passenger LimoVan service available with 48-hour advanced reservations. Current fee is $79 roundtrip or $50 one-way. See link below for more information and to make reservations.
Transportation to Coeur d’Alene Resort: https://www.cdaresort.com/resort/travel-tools/transportation
HELPFUL LINKS TO RESORT ACTIVITIES
Directions to the Resort/Conference: https://www.cdaresort.com/resort/travel-tools/directions
Playing Golf? Ship Your Clubs: https://www.cdaresort.com/resort/travel-tools/club-shipping
Plan a Group Experience: https://www.cdaresort.com/play/spa/group
Schedule Salon Services: https://www.cdaresort.com/play/spa/salon
Book a Spa Treatment: https://www.cdaresort.com/play/spa/treatments
Book a Lash and Beauty Bar Experience: https://www.cdaresort.com/play/spa/salon/beauty-bar
Book a Sunless Tan: https://www.cdaresort.com/play/spa/tanning
Resort In-Room Services: https://www.cdaresort.com/accommodations/in-room-services






When booking through the room block, you will enjoy the following considerations:
• Resort Fees Waived
• High Speed Internet
• Daily Newspaper
• Use of the Fitness Center
• Use of the Water Taxi to the Golf Course and Tennis Courts
BECOME A STORELOCAL MEMBER TODAY!
Join the self-storage industry's only membership organization. Apply now and find out what so many of the most recognizable brands in storage already know.Learn more about Storelocal